The service industry contributes significantly to the South African economy; as such, insurance organisations are among the major drivers of the industry. Unlike industries such as manufacturing, which rely heavily on automation and therefore invest little in human capital development, the development of people is the only way to guarantee sustained long-term success for our people, our business, and the industry.

We strongly believe in the ongoing development of our employees and in creating opportunities that promote lifelong learning and skills advancement. Because of this, we invest close to R100 million each financial year in learning and development.

We provide opportunities to learn through a range of formal and informal learning experiences, including access to digital content providers and online learning platforms for self-directed learning, among a range of other learning experiences.